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Shipping & ReturnsDomestic Shipping EC Wear wants you to be completely satisfied with your order. If you are not satisfied or need to return an item, email or call customer service at 718-535-7824 during business hours 9 am to 5 pm Monday through Friday, EST, within 7 days of receiving merchandise. Returned merchandise must be shipped back to EC Wear within 14 days of original customer delivery date. All items must be unused and unwashed. The customer is responsible for return postage and original shipping charges cannot be refunded except if merchandise is deemed to be defective. In the case of a defective product, we will gladly repair or replace the product at our discretion. Please keep proof of postage to facilitate claims in case your shipment is lost in transit.
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